The SystemicVR User Manual

Updated for Version 3.0 (November 2021)

If you encounter any problems please go to our Questions & Answer page.

Will my computer run SystemicVR ?

SystemicVR is an 3D simulation program created in the Unity Game Engine.
SystemicVR runs online, in a web-browser which supports the Unity WebGL Web Player.
The following web-browsers run SystemicVR.

Google Chrome 57 and newer (recommended)
Mozilla Firefox 52 and newer
MS Edge 16 or newer

SystemicVR does not run on a device which only has a touch screen. We strongly advise you to use a mouse so you can look and move around inside SystemicVR.

Most PC or Mac's will have enough memory and the correct graphics card to run SystemicVR. Simply try SystemicVR to see if it runs on your PC or Mac. If it does not work, please review the Questions & Answers list to see if you may need to make some changes to your settings. It could however be that your computer is not powerful enough or too old to run SystemicVR. 

To run SystemicVR, you will need to have an internet connection with a good speed. 
A connection which can support video conferencing with for example Zoom or Microsoft Teams will also allow you to run SystemicVR.

The Quick Reference Guide

Please download our printable Quick Reference Guide in PDF format to which shows all the functions of SystemicVR at a glance.  

Start SystemicVR and accept the Disclaimer

Start the SystemicVR programme in your browser by clicking the button in the upper right corner.

On the first screen you are asked to accept our disclaimer. 
The key to the disclaimer is that SystemicVR is a tool to support systemic coaching and training professionals.
By clicking the Accept button you can continue.

Login 


On this screen you login to SystemicVR using your e-mail address and the password you filled in during your license registration process.

All users have unlimited access to all functionality and all 3D characters and 3D objects in the library. 

New scene or Open existing scene

This screen gives you the option to:

  • Start a new scene. This will open an empty virtual room in which you can start placing your 3D characters
  • You can choose from several rooms, with or without chairs.
  • Open an existing scene which you have saved earlier or which you may have received from another SystemicVR user

This screen also contains a link to this online user manual.

The main menu items

Opening the menu options

The SystemicVR screen shows white circles in every corner. When you move your mouse pointer over these circles, the menu will open. When you move your mouse pointer away, the menu items will disappear automatically after approximately 4 seconds. 

Using the menu in the upper left corner you can access the following functions:

  • Save your current scene to a file (*.json). You can save the file anywhere on your PC. You can share this file with other SystemicVR users. 
  • Open an existing scene
  • Open the Settings window

Selecting a point of view

Using the menu in the lower left corner you can switch between 2 points of view:

  • A view from above (3rd person view) which allows you to look at the scene from any point of view
  • A view at eye height (1st person view) through the eyes of an invisible observer 


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1st person view (video)

When you have selected 1st person view you can move your point of view around:

  • Looking around by holding the right mouse button and moving your mouse
  • Moving yourself around with your arrow keys on your keyboard


Keyboard shortcut 

  • To look around [Alt/Option + Arrow Keys]
  • To zoom in and out [Alt/Option + PgUp-PgDown] or [Alt/Option + Plus/Minus keys]
  • To rotate objects fluently [Shift + Mouse move]
  • To move around faster by holding the Shift button while you move with your arrow keys


The video does not have sound

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View from above (3rd person view) (video)

When you have selected 3rd person view you can move your point of view around:

  • Moving the camera around with your arrow keys on your keyboard
  • Swiveling your viewpoint by holding the right mouse button and moving your mouse
  • Zooming in and out by using the scrollwheel on your mouse  


Keyboard shortcut 

  • To look around [Alt/Option + Arrow Keys]
  • To zoom in and out [Alt/Option + PgUp-PgDown] or [Alt/Option + Plus/Minus keys]
  • To rotate objects fluently [Shift + Mouse move]
  • To move around faster by holding the Shift button while you move with your arrow keys


The video does not have sound

Full screen or windowed mode

Using the menu in the upper right corner you can change your screen from full screen to windowed and back. 

In windowed mode you can resize the SystemicVR window as you want and easily access all other windows on your PC. 

In full screen mode only SystemicVR can be seen on the screen. Please note that for maximum visual quality we advise that before you press the full screen button in SystemicVR you first make the SystemicVR screen as large as possible by dragging the window to full screen size. 

The 3D character and object menu

The menu in the lower right corner opens the 3D character and object button menu. By clicking on the button the Library window opens.


The 3D character and object library

You can select you 3D characters and 3D objects from the Library. You first select a group on the left. Then you choose the character or object from the images.  The computer downloads when you select them in the menu. Depending on your internet speed it may now take a few seconds for the character or object to be placed.


Optionally you can use the textbox to add a label text which will be shown above the character in the 3D scene. You can remove this label later if you wish.

By clicking the Add button, your character or object will appear in the middle of the scene.

Working with 3D characters (video)

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The video explains how you can position your 3D characters and give the characters a different posture. 

The second part of the video shows how you can edit a text label.

The last part of the video shows how you can change the point of view to "look through the eyes" of the character. It also shows how you can switch back to the 3rd person point of view. 

The video does not have sound

Scaling the 3D Character

When you select the character this menu opens. 

  • With the bend arrows you can turn the 3D character, you can also rotate the avatar fluently by pressing the shift key and move your mouse.
  • With the arrows facing up and down you can higher or lower the 3D character
  • With the plus and minus you can scale the 3D character bigger or smaller.

Working with 3D objects (video)

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This video explains how you can control the 3D characters and objects, make them bigger, put them higher and lower from the ground and how to rotate them. It also shows you how you can let your 3D objects interact with your 3D characters.

3D objects always start on the ground.

The video does not have sound

The Settings window

In the Settings window you can set the following options:

  • Labels are visible (or not) when looking through the eyes of a character (1st person) 
  • Labels are visible (or not) when looking in 3rd person point of view
  • Allow a user to move and edit the 3D characters when looking in 1st person mode (through the eyes)
  • Set the light intensity by sliding the bar.

Frequently asked questions

Below you can find the answers to frequently asked questions:

1. SystemicVR doesn't start (My browser says WebGL is not supported)

2. How to give my client control of SystemicVR

3. I cannot open a scenario 

4. I don't understand how to save my scene in Firefox.

.

1. SystemicVR doesn't start 

If SystemicVR does not run on your computer, please first check if your computer is capable of running de 3D graphics software with which we have built SystemicVR.
Do this by going to http://get.webgl.org. 
If you see a spinning cube, your computer's graphics card should be able to run SystemicVR. 

Next, follow the instructions below for the browser you are using.

Chrome (Windows and iOS)

Please open chrome and type chrome://settings in your address bar, or click the three dots in the upper-right corner of the browser window and select Settings. When you are there please clear the last 24 hours of Cookies and Cached images. When finished doing that please scroll down to the bottom of the page and click Advanced. When you are in the System section, toggle the 'Use hardware' acceleration when available to the ON position (the button should be blue). Click the Relaunch button to restart Chrome and apply your new settings.

Microsoft EDGE and Internet Explorer

When using your Microsoft Edge browser open a new window, type edge://settings/system in the URL field. Please check and make sure that "Use hardware acceleration when available" is marked. If you need to select it, be sure to restart your browser afterward so the change takes effect. 

SystemicVR, and in that case the WebGL, is only supported on Internet Explorer 11 and later. When you have Internet Explorer 11 or later it should be working automatically.

Firefox (Windows and iOS)

Please go to about:config in your URL bar. Search for webgl.force-enabled and make sure this preference is set to true. If it's currently set to false, click the toggle icon on the far right to change the value to true. After you have done this search for webgl.disabled and make sure this preference is set to false. If it's currently set to true, click the toggle icon on the far right to change the value to false.

When finished please restart Firefox to apply your new settings.

2. How to give your client control of SystemicVR

Zoom

The first step on giving your client control of SystemicVR is sharing your screen. This can be done by clicking the green icon which says 'share screen'. Then you can select which screen you want to share.

Remote control

In Zoom you can give remote control to someone, this is only possible when screen sharing. To give your client control all you have to do is click the mouse icon on the top and select their name. Then ask them to use their own mouse to click on the screen. To take control back al you have to do is click on the screen with you mouse and deselect their name

Teams

The first step on giving your client control of SystemicVR is sharing your screen. This can be done by clicking the purple icon which shows a square with an arrow. Then you can select which screen you want to share.

Give control

In Teams you can give control to someone over your screen, this is only possible when screen sharing. To give your client control all you have to do is click the purple text bar which says give control and select their name. Then ask them to use their own mouse to click on the screen. To take control back al you have to do is click on the screen with you mouse and deselect their name

3. I cannot open a scenario 

SystemicVR scenario files have the file extension *.json.
They are generally saved in the /Downloads folder.

You can only open SystemicVR scenario files from inside SystemicVR.
You cannot open them by double-clicking on them like you might do with other files on your PC or Mac.


Sometimes the Open and Existing scene button does not work.
This happens mostly in the Firefox browser.

 The solution is to disable the pop-up blocker:

  • In Firefox browser; go to options (upper right corner)
  • Select Privacy
  • Scroll down to Permission and Uncheck "Block pop-up windows

4. I don't understand how to save my scene in Firefox.

When you save a file in Firefox the browser will show the following popup screen after you have pressed the Save button.

  • Select Save file and click OK
  • Your files is then saved in the Downloads folder


5. SystemicVR doesn't close in the chrome browser on MAC

We have sometimes noticed on Macs that the Chrome browser sometimes takes a sort of image of the SystemicVR screen and then leaves it open.

You cannot click on anything. The screen only closes when you close Chrome completely via the icon.